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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Monet Clark

Monet Clark

November 15, 2024

5  out of  5
rating by Monet Clark
"Best Insurance Company Office By Far!! Agents Are Awesome, Prices Are Awesome, And Coverage Is Immaculate, Just Like The Customer Service. Go See Reece Brown And His Team Now!!"
We responded:
"Thank you for your kind feedback! I’m glad to hear you had a positive experience with us. Our goal is to provide helpful service and good coverage, so it’s nice to know we’re meeting that standard. If you need anything, don’t hesitate to reach out. -Reece "
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C.N. Woodruff

November 13, 2024

5  out of  5
rating by C.N. Woodruff
"I have never had an agency so hands-on and caring as far as onboarding me and making sure everything was in place so that I don't lose my discount. I am now officially an over-50 safe driver and I hope to get my discount soon."
We responded:
"Thank you for your feedback. I'm glad to hear the onboarding process was smooth and that we were able to help make sure everything was set up properly for your discount. Congratulations on reaching the over-50 safe driver milestone. If you need any assistance going forward, feel free to reach out! -Reece "
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Michael Jackson

November 7, 2024

5  out of  5
rating by Michael Jackson
"This was the most painless experience I’ve ever had with an insurance company. Mary was absolutely incredible. She was very knowledgable, welcoming and just made me feel like family. We later received a call from the agent to make sure we were happy with the our policy and to see if we had any questions or concerns. This is a 5 star agency and I will recommend them to any and everybody I can!! Thank you Reece Brown, Mary and the rest of your team!!"
We responded:
"Thank you for sharing your experience! I’m glad to hear that Mary and the team were able to make the process easy for you. It’s important to us that you feel informed and supported every step of the way. If you have any questions in the future or need further assistance, please feel free to reach out. -Reece"
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Terry Jenifer

October 31, 2024

5  out of  5
rating by Terry Jenifer
"Very customer oriented. This agency makes sure that all needs are met and every question is answered. Although they are very professional, it seems like you’re talking to a friend. I set up my plans with Mary and received a follow up call from Mr. Brown to make sure that all t’s were crossed and I’’s dotted. I HIGHLY recommend this agency."
We responded:
"Thank you for your thoughtful review! I’m glad to hear that you felt well taken care of by our team. We strive to create a friendly and supportive environment while addressing your needs once you walk in our door! Your recommendation means a lot to us, and if you have any questions, please feel free to reach out.- Reece "
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David Weightman

October 24, 2024

5  out of  5
rating by David Weightman
"Needed new insurance, especially after the company continued to raise rates. Thankfully, my bundle lowered my rates substantially. Thank you Reece and State Farm!"
We responded:
"David, thank you for your feedback! I’m glad to hear that bundling your insurance helped lower your rates. It’s our goal to find suitable options for our customers. If you need anything else or have questions in the future, feel free to reach out! - Reece"
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Cheryl Fagan

October 8, 2024

5  out of  5
rating by Cheryl Fagan
"Awesome service gained alot of knowledge looking forward to a greater experience with state farm,great customer service from Mary my rep!!!"
We responded:
"Hi Cheryl, Thank you for your feedback! I’m glad to hear that you found the service helpful and that Mary was able to assist you. If you have any questions, just let us know. Best, Reece "
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A Schiavo

October 4, 2024

5  out of  5
rating by A Schiavo
"Molly and Mary are the best!! They were so patient and clear about explaining my new car policy! I recommend RB State Farm to everyone!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Molly and Mary provided you with such great service. Your recommendation means a lot to us, and we’re here to help whenever you need assistance!"
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Allison Grassano-Dykes

September 14, 2024

5  out of  5
rating by Allison Grassano-Dykes
"Everyone I spoke with went out of their way to help me with my concerns. I Couldn’t ask for a better experience !!!!!!!"
We responded:
"Thanks, Allison! We’re so glad to hear our team was able to assist you. Don’t hesitate to contact us if you need more help in the future! -Reece"
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Kiana Harding

September 13, 2024

5  out of  5
rating by Kiana Harding
"Every one was very nice and helpful"
We responded:
"Thank you, Kiana! It’s fantastic to know you’ve had such a positive experience with our team. We appreciate your support and recommendation! -Reece "
Profile photo of Graceann Steckbeck

Graceann Steckbeck

September 5, 2024

5  out of  5
rating by Graceann Steckbeck
"As an older person, my experience of transfering from one insurance to State Farm electronically was a challenge. The people at Stste Farm were exceptionally patient and helpful. More importantly, the cost was excellent and affordable. I Will reconnend State Farm to anyone."
We responded:
"Thank you so much, Graceann! We’re thrilled to hear that our team was able to assist you with patience and care during your transition to State Farm. We’re here to help with any future needs, and we appreciate your kind words and recommendation! -Reece"
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Stephanie Deans

August 23, 2024

5  out of  5
rating by Stephanie Deans
"While searching for a car and finding the car of my dreams I needed to purchase auto insurance and needed it fast. I contacted State Farm’s 800 number who put me in contact with Reece Brown’s office. The staff in his office understood my urgency and went to work on getting me the best policy at a rate that I was comfortable with. Thanks to Mary’s hard work, I was able to drive out of the dealership with my dream car."
We responded:
"Stephanie, we’re delighted to hear that Mary could help you during such an important moment. Thank you for your feedback and for recognizing Mary’s efforts! Please let us know if there is anything else that we may assist you with. -Reece"
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Richard Schratz

July 17, 2024

5  out of  5
rating by Richard Schratz
"Mrs.Mary Ziemer is Awesome. Mary has done everything too help us get home insurance and extra ...For a very reasonable price for one year. Mary was patient kind.Mary needs a raise somebody needs to do that for her. If we need anything we call her or text it's easy ,They work with you. I'm telling everybody about Mary ,Thank you.. Mr Reece Brown for having Mary call of back.Thank you .."
We responded:
"Hi Richard, thank you for your amazing review! We're glad Mrs. Mary could help you with your insurance needs and provide excellent service. Your feedback and recommendation mean a lot to us. We'll pass along your kind words to Mary. Thank you! -Reece"
Profile photo of Світлана Меківка

Світлана Меківка

July 16, 2024

5  out of  5
rating by Світлана Меківка
"Marry was really helpful with all my questions. She is so friendly and professional. She was a pleasure to talk with."
We responded:
"Thank you, Світлана, for your fantastic review! We're pleased to hear that Mary was so helpful and answered all your questions. If you need any further assistance, don’t hesitate to reach out! -Reece"
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Francesca Landsberg

June 4, 2024

5  out of  5
rating by Francesca Landsberg
"Always very professional and friendly people. Make sure you understand your needs and choices you make."
We responded:
"Francesca, thanks for the fantastic feedback. We're happy to hear that our team has been friendly while helping you understand your insurance needs. If you need anything else, don't hesitate to get in touch! -Reece "
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Deborah Oristaglio

May 17, 2024

5  out of  5
rating by Deborah Oristaglio
"Reece Brown State Farm in Parkside is top notch! Their Agents are knowledgeable, friendly and extremely helpful! I highly recommend them and the services they provide."
We responded:
"We appreciate your kind words, Deborah! It's wonderful to know that you found our team to be knowledgeable and friendly. Thank you for recommending our services, we look forward to working with you again soon! -Reece"
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S O

May 16, 2024

5  out of  5
rating by S O
"If you prefer personal, this is the place to go. They’re always so kind and helpful and they remember you."
We responded:
"Thank you for your kind words! We're delighted to hear that you appreciate the personal touch we strive to provide. Knowing that you find our team kind, helpful, and attentive to your needs means a lot to us. -Reece"
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David Marker

May 16, 2024

5  out of  5
rating by David Marker
"Very helpful with any questions and always friendly and fast while making my payments"
We responded:
"Thank you for your review, David! We're pleased to hear that our team has been helpful with your questions and consistently friendly and efficient during your payment process. Your feedback is much appreciated, and we look forward to continuing to serve you. -Reece"
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Lenny Wallace

May 16, 2024

5  out of  5
rating by Lenny Wallace
"I’d like to say that not only are they very professional caring and go out of their way to help with any and all situations that I have come across very patient I appreciate them very much"
We responded:
"Thank you for your feedback, Lenny! It's wonderful to hear that you've found our team to be professional, caring, and patient. We strive to go out of our way to help with any situations our customers may face, and your appreciation means a lot to us. We're here to support you and look forward to continuing to provide you with excellent service! -Reece "
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Crystal Maxwell

May 1, 2024

5  out of  5
rating by Crystal Maxwell
"Molly has been truly wonderful and extremely helpful in assisting us in changing our policies."
We responded:
"We appreciate the five stars, Crystal! I'm glad to hear Molly was able to assist you with your coverage. We think she is pretty awesome too! Thanks for choosing us for your insurance needs! -Reece "
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Nicole Wood

April 19, 2024

5  out of  5
rating by Nicole Wood
"Reece Brown and all of his staff have been great to work with. Very patient with me when I was making financial decisions. Keeps the appointments doesn't cancel last minute and sends emails when they say they are sending them. I highly recommend his agency."
We responded:
"Hi Nicole, It has been a pleasure servicing you and your husband Oliver over the years. We appreciate your loyalty!! "
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Karen Praul

April 18, 2024

5  out of  5
rating by Karen Praul
"Always there to help, friendly staff and very thorough. Have been with them since 2016!"
We responded:
"Karen, thank you for your continued support since 2016 and for sharing your positive experience! We're delighted to hear that you consistently find our team friendly and thorough. We appreciate your loyalty and look forward to many more years of serving you. -Reece"
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Nashera Blackwell

April 11, 2024

5  out of  5
rating by Nashera Blackwell
"Always a pleasure working with the team. From me I initially starting my policy and receiving the best possible policy everything you could possibly want to protect you and your family on the road and at home. I appreciate all the times I call the staff never hesitates to solve my problem. There customer service is exemplary and I will continue to work with them on all my insurance needs."
We responded:
"We're so grateful for your review, Nashera! It’s wonderful to hear that our team has consistently made your experience pleasurable and that you feel well-protected both on the road and at home. Your appreciation motivates us to continue providing excellent service. Thank you for your continued support; we’re here whenever you need us! -Reece"
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Steve Wilson

April 3, 2024

5  out of  5
rating by Steve Wilson
"Very friendly .. fast .. knowledgeable"
We responded:
"We greatly appreciate your positive review, Steve! Being friendly, fast, and knowledgeable are core values of our agency, and we're thrilled to hear that we've met your expectations. Thank you for choosing us for your insurance needs! -Reece"
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Tamika

March 26, 2024

5  out of  5
rating by Tamika
"Reese and his team is a good insurance company they always there for you in if you have any questions they are there to answer all the time"
We responded:
"Hi Tamika, We appreciate being able to be there to help and answer any questions all the time. Reece and Team"
Profile photo of Carol Graves

Carol Graves

March 8, 2024

5  out of  5
rating by Carol Graves
"Thank you for the great service provided and your Staff. Always prompt when asking for information. Kudos to you and Staff"
We responded:
"Carol, thanks for the five stars and kind words! I’m glad to hear our quality of service made your experience an enjoyable one. If you ever have any questions or need further information, our State Farm team is here for you. -Reece"